F.A.Q.

Q: What are the Property Management Office hours of operation?
A: Property Management Corporate Office Hours are Monday through Friday 8:00AM to 5:00PM (except holidays). We are closed for lunch between 12:30PM to 1:30PM. Please contact us directly at 510-763-2911.

Q: What are the after-hours emergency protocols?
A: Please contact Bay Alarm at 1-800-470-1000 and they will contact the appropriate Property Manager for your building.

Q: If we are interested in an alarm system, who do we call?
A: Please call 1-800-470-1000 and your call will be routed to the Sales Department at Bay Alarm.

Q: When do monthly statements go out for tenants?
A: You should receive your statement by the 28th of every month. Please note that statements are a courtesy notice, but that your monthly rent is due every first of the month. If you don’t receive your statement, please call the property management office at 510-763-2911.

Q: How quick is your leasing process?
A: The leasing process is quick primarily because we have in-house property management and on-site leasing agents. We own and manage our own properties and take pride in making our tenants a priority.